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Customer Portal - Open Invoices Screen Overview

  1. Navigate to "Open Invoices"

    You can view Account Balances and Open Invoices in the Customer Portal by navigating to the "Open Invoices" section. In order to complete these actions, you will need the "Accounts Payable" permission.

  2. Open Invoices

    The grid view displays all Open Invoices on the account.

  3. Account Balances

    The top section, displays overall balance as well as balances by period.

  4. Click into a Specific Period

    You can click into a specific period to view invoices relevant within that timeframe.

  5. Confirm Selection

    This allows you to quickly select invoices and make a payment.

  6. Search for an Invoice

    You can use the general search to further narrow down the invoices. You can search for a specific invoice using a keyword such as an invoice or purchase order number.

  7. Click "x" to clear search

    Click the "x" icon to clear the search.

  8. Navigate To Invoice # Column

    You can use the columns to filter or sort your invoices. For example, use the "Invoice #" column to filter your invoices by typing your invoice number.

  9. Click "x"

    Click the "x" to clear the filter and return to the grid view.

  10. Filter on Invoice Date

    You can also filter invoices on "Invoice Date" by entering the "Start Date" and "End Date" in the "Invoice Date Column" filter settings.

  11. Click "Apply"

    Once you've entered the start and end date click "Apply" to filter invoices.

  12. Select Columns

    You can further customize your view by adding or removing additional fields to the grid view. Click the "Columns" tab to display additional fields.

  13. Select fields

    Click in a check box to add a field to the column header in the grid view.

  14. Click "x"

    Click the "x" to close the Columns menu and return to the grid.

  15. Click on Column Header

    You can reorder columns by clicking in the header and dragging them around within the grid view.

  16. Verify Column Location

    The column has been moved.

  17. Save View

    You can save your custom view by clicking the "Views" tab.

  18. Click "Add View"

    Then, click "Add View".

  19. Name your View

    Next, add a title for your view.

  20. Default View

    You can assign the custom view as the default view so that it always populates when you come to this screen.

  21. Company View

    You can also make it available for all the users across your company.

  22. Click "Add"

    Click "Add" to save the filter setting.

  23. Saved "View"

    Your custom view has been saved and appears in the "View" list.

  24. Click the "Spreadsheet" icon

    You can export your Open Invoices for use in accounting software or for further analysis, by clicking on the "Spreadsheet" icon on the right hand side of the grid.

  25. Click "File"

    Then, click "File".

  26. Click "Export"

    Next, click "Export".

  27. Save As Dialog Box

    In the "Save As" dialog box, enter a File name and click "Save" to save the export to your computer.

  28. Grid View

    The file has been saved and you are returned to the grid view.

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