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Operations System - Enable Customer Returns

  1. Navigate to "System"

    To enable the customer returns feature, navigate to the "System" section in the Operations Portal.

  2. Click "Settings"

    Then, click "Settings". In order to access and edit settings, you will need to be set up either as an “administrator” or a "superuser", or have the following roles: "settingEdit" and "settingView".

  3. Search for "customerReturnsEnabled" setting

    Search for "customerReturnsEnabled" setting.

  4. Click the more details icon

    Click the more details icon.

  5. Update the "Value" field to "1"

    Click the "Value" field and update the value to "1", enabling the setting.

  6. Click "Save"

    Click "Save" to apply the changes.

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