Operations Portal: Set Up Notifications - Notify when Customer Submits Return

1. Access "Notifications" screen

   To receive email notifications when a customer submits a return, navigate to "Notifications" screen within the "Accounts" menu in your operations portal.

   

2. Locate and enable notification

   Locate the "Notify me when a customer submits a return" setting. Activate this setting to ensure you receive email alerts whenever a new customer return is submitted.