Explore Tickets
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Topics:
- Linked Tickets
- Ticket Groups
- Tickets: Internal Flags and Customer Flags
- Clone Activities and Tickets
- Merge a Ticket into Another Ticket
- Ticket Formatting Options
- Using the Editor Toolbar on Long Ticket Descriptions
- View and Attach Videos to Tickets
- Attach and View Videos on Customer Portal Tickets
- Last Modified Date is Updated after Comments are Left on Tickets
- View the Work Status for Tickets under a Company
- Set the Values for the Work Status Field
- View and Set Work Status on Tickets
- Customer Tickets Project Field
- Add Email Addresses to a Ticket for Notifications
- View All Emails Sent for a Ticket
- Ticketing System Notifications
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